ClypClyp connects clients with independent barbers for on-demand house-call grooming. For the fastest help, use in-app Profile → Help & Support when you are signed in — you can browse FAQs, open a ticket, and track responses.
Profile → Help & Support → Contact to message our team with booking details attached.
support@theclyp.com for account, billing, or trust & safety questions.
Common questions
How do I book a house-call barber?
Open Clyp, allow location access, pick a barber on the map or from search, choose a service, confirm your address, and pay with Apple Pay or card at checkout.
How do I cancel or reschedule?
Open your active booking from Home or Profile → Booking history, then use Cancel or Reschedule. Policies may vary by how close you are to the appointment time.
How do barbers get paid?
Barbers connect a Stripe payout account in Profile → Payment methods. Clyp processes client payments and routes barber earnings through Stripe Connect.
How do I delete my account?
In the Clyp app go to Profile → Edit profile → Danger zone → Delete account. Deletion is permanent and removes your profile data from Clyp.
How do I report a safety issue or abusive content?
Use Report on a barber profile, Report issue on a job, or Report user from chat. Our team reviews abuse reports and may suspend accounts that violate our Terms.
How do I download a copy of my data?
In the Clyp app go to Profile → Edit profile → Privacy → Export my data (JSON). You can save or share the file through the iOS share sheet.
Where is the barber contractor agreement?
Barbers agree to the Master Artisan EULA at sign-up. The full agreement is published at theclyp.com/barber-eula and in Profile → Master Artisan EULA.
Legal & privacy
See our Privacy Policy and Terms of Service for how we handle data, payments, and marketplace rules. Clyp is for users 18 and older.